Cracked skin around the heels—often called heel fissures—is a widespread issue characterized by dryness, thickened skin, and sometimes deep, painful splits that can bleed or become infected if left untreated. Successfully treating cracked heels requires a multi-faceted approach combining daily foot care, targeted moisturization, and lifestyle adjustments, with medical intervention for severe or persistent cases.
Understanding Cracked Heels
Cracked heels arise when the skin around the heel becomes excessively dry and thickened, often forming calluses that lose elasticity and split under pressure. Triggers include prolonged standing, open-back shoes, obesity, certain medical conditions (like diabetes, psoriasis, or eczema), and environmental factors such as low humidity or frequent exposure to water or harsh soaps. Not only are heel cracks unsightly, but in severe cases, they can also become painful, bleed, or form entry points for infection.
Daily Moisturization
The cornerstone of heel crack treatment is consistent, effective moisturization aimed at restoring the skin’s barrier and softening thickened areas. High-quality, oil-based creams (such as those containing urea, salicylic acid, or alpha hydroxy acids) are particularly effective, since these ingredients act as humectants—drawing moisture into the skin—and keratolytics—breaking down involved, rough skin. The routine should include:
- Applying a thick moisturizer at least twice a day, ideally after bathing when the skin is still slightly damp, to maximize absorption.
- For deeper softening, using occlusive agents like petroleum jelly and then covering the feet with cotton socks overnight to lock in moisture and prevent sheet staining.
- Avoid applying strong treatments between the toes, where excess moisture can promote fungal infections.
Exfoliation and Callus Reduction
Removing the buildup of excess, dead skin lessens the tension on fissured areas and accelerates healing. Recommended mechanical exfoliation techniques include:
- Soaking feet in warm, soapy water for 10–15 minutes to soften callused tissue.
- Gently filing the heels with a foot file or pumice stone in a circular motion to avoid creating micro-tears or irritation.
- Avoiding razors or sharp objects, as these increase the risk of injury and subsequent infection; people with diabetes or neuropathy should not use pumice stones and should seek professional care.
Regular exfoliation (about once or twice a week) is most effective when combined with daily moisturization. Overuse of abrasive tools, however, can worsen fissures.
Targeted Heel Balms and Advanced Topicals
Specially formulated heel balms often contain urea (usually 25% or higher), which not only hydrates but helps thin roughened skin, making it softer and less prone to splitting. Other helpful ingredients include:
- Lactic acid and glycolic acid, which exfoliate and improve moisture retention.
- Salicylic acid, for thinning thickened skin and promoting healing.
These should be used carefully—strong chemical agents can cause stinging if applied to deep, fresh cracks.
Protective Measures and Bandaging
For painful or deep cracks, reducing movement and preventing further damage is crucial. Steps include:
- Applying a liquid bandage or skin glue to seal cracks and allow healing while minimizing pain.
- Wearing closed, supportive shoes with cushioned heels to reduce pressure and prevent fissure expansion.
- Using cotton socks after applying treatment creams to maintain moisture and protect treated skin overnight.
Professional bandaging or strapping may be advised for more severe cases.
Addressing Underlying Causes
Sometimes, heel cracks persist because of underlying conditions needing targeted treatment:
- Fungal infections (like athlete’s foot) require antifungal creams.
- Psoriasis or eczema flares may need steroid ointments or other medical therapies.
- If unsure, seeking a podiatrist’s assessment ensures the correct diagnosis and management.
General Prevention and Lifestyle Tips
Once healed, regular preventive care helps avoid recurrence:
- Inspect feet daily for the first signs of dryness or cracking, especially for those with diabetes or neuropathy.
- Moisturize 2–3 times a day during dry seasons or whenever cracks are returning.
- Avoid open-heeled or ill-fitting footwear, as these allow the fat pads of the heels to expand sideways and escalate fissuring.
- Maintain a healthy weight to reduce heel pressure.
When to Seek Professional Help
Consult a podiatrist or dermatologist if:
- Cracks are deep, bleeding, or showing signs of infection (redness, swelling, oozing).
- Self-care measures fail after a week or two of consistent application.
- You have risk factors such as diabetes, circulatory issues, or neuropathy
Professionals use sterile instruments to pare thick skin, apply stronger topical treatments, and may undertake wound care to prevent complications.
Treating cracked heels is a stepwise process that begins with diligent moisturization and exfoliation, progresses to special heel balms and bandaging if needed, and sometimes requires professional intervention for stubborn, deep, or infected fissures. For most people, daily attention and the right topical products restore heel health, while proper footwear and skin care routines help keep this uncomfortable problem from recurring.

